frequently asked questions

Q. Do I need a doctor’s referral for physiotherapy treatment?

A. No, however if you have private medical insurance we do recommend that you contact your provider as they may require a medical referral to authorise reimbursement of treatment charges.

Q. Is the cost of Physiotherapy covered by medical insurance?

A. Yes, if the Physiotherapist is Chartered and is a member of the Health Professions Council (HPC). All our Physiotherapists are Chartered and HPC registered. It is advisable to check with your insurance company before starting treatment as they may need to pre-authorise it.

Q. How do I know if a Physiotherapist is fully qualified?

A. All Chartered Physiotherapists have undergone the required training and passed the necessary exams to enable them to practice. They will have the letters MCSP after their names, which shows that they are members of the Chartered Society of Physiotherapy and have a Health Professions Council (HPC) number, which will be available on request.

Q. How quickly can I be seen?

A. We will always try to offer an appointment on the same day or within 24 hours.

Q. How long does a session last?

A. 30 minutes for the initial consultation – 30 minutes for all follow up sessions.

Q. How many treatments will I need?

A. This usually depends on factors such as how long the problem has been present and the severity of the condition. A fairly standard course of physiotherapy would be 4-6 treatment sessions but this can vary.

Q. What should I wear?

A. The Physiotherapist will need to see the affected part of your body, so for the lower limbs you may prefer to bring shorts, although this is not necessary. For back problems the Physiotherapist will require you to undress to your underwear.

Q. How much will it cost?

A. A typical 30 minutes session costs £37. We will always advise you of the cost before treatment starts.